Start a chat with one of our agents for sales and service

Our customer service is now by chat. We’re here from 9am to 5pm, Monday to Saturday.

Start a chat
Chat in the Ticker app

Getting back to normal

When lockdown began, we switched to homeworking for all our staff and reduced our customer service hours.

Once things started to open up again – particularly car dealerships – we were suddenly extremely busy. That resulted in some delays, so a huge thank you from us for your patience during a weird time.

We’re now able to return to our usual opening hours, so your Ticker service is back to normal.

Our opening hours are now back to:

Monday to Friday – 8am to 7pm

Saturday – 9am to 1pm


Thanks again,


What’s your policy start date?

4 November 2023 or after 22 September to 3 November 2023 18 August to 21 September 2023 17 August 2023 or before

What’s your policy start date?

4 November 2023 or after 22 September to 3 November 2023 18 August to 21 September 2023 17 August 2023 or before

What’s your policy start date?

4 November 2023 or after 22 September to 3 November 2023 21 September 2023 or before

Make a claim 24/7

If you report a claim within 24 hours, we may reduce your excess by £150.