When lockdown began, we switched to homeworking for all our staff and reduced our customer service hours.
Once things started to open up again – particularly car dealerships – we were suddenly extremely busy. That resulted in some delays, so a huge thank you from us for your patience during a weird time.
We’re now able to return to our usual opening hours, so your Ticker service is back to normal.
Monday to Friday – 8am to 7pm
Saturday – 9am to 1pm
If you report a claim within 24 hours, we may reduce your excess by £150.