It’s all in the app

Find an answer to your question

Top customer questions

Can I drive before my Ticker device arrives? How do I make a change to my Ticker policy? Why isn’t Ticker receiving my driving data? What happens if I speed while I’m insured with Ticker? When do I get driving feedback in the Ticker app?

Go to the Ticker knowledge centre

Start a chat with one of our agents

It’s cheaper to make a change to your policy by chat. We’re here to help Monday to Saturday from 9am to 5pm.

Start a chat

Report an incident or make a claim 24/7

• What happened, when and where
• What you need to claim for (for example: damage to your vehicle or someone else’s property)
• Any third parties or witnesses – who was there, their contact details and any insurance information

Still need help?

Pay a missed payment or discuss monthly payments

Talk to our customer service team by phone