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How does No Claims Discount (NCD) work?

What is NCD? NCD stands for No Claims Discount and is sometimes referred to as No Claims Bonus (NCB). It reduces the price of your insurance policy: the longer you go without making a claim as a policyholder, the bigger...

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How does Ticker work?

We post out the Ticker device, then you fit it in your car and log in to the Ticker app to see your driving stats. We give you the benefit of the doubt with your price because people who are...

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What happens at renewal with Ticker?

When renewal time comes around, we’ll email you and send all your information through the Ticker app. This will include the documents you need to check through. Just review your renewal quote, then tap to renew. As well as all...

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How do I contact Ticker?

You can start a chat with us in the app or here at ticker.co.uk. We’re available from 9am to 6pm, Monday to Friday (except public holidays), and 9am to 5pm on Saturdays. You can also call us on 0345 3052...

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How do I make a claim with Ticker?

We put a button on the dashboard of the Ticker app so that if you ever crash, all you need to remember is that button. It’ll put you through to our claims team, who are there 24/7. You need to...

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What’s in the Ticker app?

Weekly updates on your driving and the mileage you’re doing All your insurance documents are stored in the app and automatically updated if you make a change to your policy If you need help with anything, you can start a...

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How does Ticker use my device data?

We use the data collected by the device to: Verify the insurance details you gave us Work out how you drive Calculate your renewal quote Ask seriously risky drivers to leave Doing this means we can attract the kind of...

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What’s the Ticker device?

Depending on your vehicle, you’ll either get a stick-on Ticker box or a plug-in Ticker device. The plug-in Ticker device It’s a small box about as long as your index finger. We post the device out to you and you...

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